All systems are operational

Past Incidents

Monday 2nd September 2024

DNS DNSQueryUOLCorpUsersVPN_PartialOutage
Identified - We're investigating a reported failure in DNS name resolution impacting only VPN users using the IP 192.168.150.10 client to zone: sa-east-1a

Sep 02, 16:54 -03

Resolved

Sep 02, 18:24 -03

DNS DNSQueryUOLCorpUsersVPN_PartialOutage
Identified - We're investigating a reported failure in DNS name resolution impacting only VPN users using the IP 192.168.150.10 client to zone: sa-east-1a

Sep 02, 16:22 -03

Resolved

Sep 02, 16:27 -03

DNS DNSQueryUOLCorpUsersVPN_PartialOutage
Identified - We're investigating a reported failure in DNS name resolution impacting only VPN users using the IP 192.168.150.10 client to zone: sa-east-1a

Sep 02, 11:19 -03

Resolved

Sep 02, 11:29 -03

Sunday 1st September 2024

No incidents reported

Saturday 31st August 2024

Network GCP_BgppeerRcd_prd
Identified - Prefixes not received by itc/vpn at zone southamerica-east1-a

Aug 31, 13:49 -03

Resolved

Aug 31, 13:54 -03

Network ConnectionMajorOutage
Identified - We're investigating a failure to communicate with all datacenter vlans at zone: us-central1-a

Aug 31, 13:44 -03

Resolved

Aug 31, 13:49 -03

Network GCP_VPN_TrafficLink
Identified - The Data Center traffic was switched from ITC link to VPN at southamerica-east1

Aug 31, 01:17 -03

Resolved

Aug 31, 01:22 -03

Friday 30th August 2024

DNS DNSQueryUOLCorpUsersVPN_PartialOutage
Identified - We're investigating a reported failure in DNS name resolution impacting only VPN users using the IP 192.168.150.10 client to zone: sa-east-1a

Aug 30, 16:32 -03

Resolved

Aug 30, 16:37 -03

DNS DNSQueryUOLCorpUsersVPN_PartialOutage
Identified - We're investigating a reported failure in DNS name resolution impacting only VPN users using the IP 192.168.150.10 client to zone: sa-east-1a

Aug 30, 15:34 -03

Resolved

Aug 30, 16:09 -03

Thursday 29th August 2024

DNS DNSLdapCorpPartialOutage
Identified - We're investigating a reported failure in DNS name resolution impacting only VPN users using the IP 192.168.150.10 client to zone: sa-east-1a

Aug 29, 12:14 -03

Resolved

Aug 29, 12:54 -03

Wednesday 28th August 2024

DNS DNSLdapCorpPartialOutage
Identified - We're investigating a reported failure in DNS name resolution impacting only VPN users using the IP 192.168.150.10 client to zone: sa-east-1a

Aug 28, 17:03 -03

Resolved

Aug 28, 17:08 -03

Network GCP_VPN_TrafficLink
Identified - The Data Center traffic was switched from ITC link to VPN at southamerica-east1

Aug 28, 05:55 -03

Resolved

Aug 28, 06:00 -03

Tuesday 27th August 2024

Kubernetes Infrastructure Upgrade without outage at zone sa-east-1a, scheduled 10 months ago

We're performing an operating system upgrade without outage at zone sa-east-1a

Network ConnectionMajorOutage
Identified - We're investigating a failure to communicate with all datacenter vlans at zone: us-central1-a

Aug 27, 18:45 -03

Resolved

Aug 27, 18:50 -03

DNS DNSLdapCorpPartialOutage
Identified - We're investigating a reported failure in DNS name resolution impacting only VPN users using the IP 192.168.150.10 client to zone: sa-east-1a

Aug 27, 11:47 -03

Resolved

Aug 27, 13:52 -03