Past Incidents

Monday 16th December 2024

Network ApiLatency

Identified - We're investigating a slow response from API at zone: southamerica-east1-a

Dec 16, 11:52 -02

Resolved

Dec 16, 11:55 -02

Sunday 15th December 2024

No incidents reported

Saturday 14th December 2024

No incidents reported

Friday 13th December 2024

No incidents reported

Thursday 12th December 2024

Network GCP_BgppeerRcd_prd

Identified - Prefixes not received by itc/vpn at zone southamerica-east1-a

Dec 12, 13:05 -02

Resolved

Dec 12, 13:10 -02

Authentication LoginFailure

Identified - We're investigating a failure to authenticate on Kubernetes at zone: sa-east-1a

Dec 12, 11:03 -02

Resolved

Dec 12, 11:08 -02

Network ApiLatency

Identified - We're investigating a slow response from API at zone: sa-east-1a

Dec 12, 02:39 -02

Resolved

Dec 12, 02:44 -02

DNS DNSQueryUOLCorpUsersVPN_PartialOutage

Identified -

Dec 12, 01:29 -02

Wednesday 11th December 2024

Kubernetes Infrastructure Upgrade without outage at zone sa-east-1a, scheduled 4 months ago

We're performing an operating system upgrade without outage at zone sa-east-1a

Network ApiLatency

Identified - We're investigating a slow response from API at zone: sa-east-1a

Dec 12, 00:42 -02

Resolved

Dec 12, 00:47 -02

Tuesday 10th December 2024

No incidents reported

Monday 9th December 2024

Manutenção programada na AWS, scheduled 4 months ago

Manutenção programada no Direct Connect da AWS

Network NetworkLatency

Identified - We're investigating performance issues on network at zone: sa-east-1a

Dec 09, 23:41 -02

Resolved

Dec 10, 02:31 -02

Network VpnTrafficLink

Identified - The Data Center traffic was switched from DX link to VPN at sa-east-1a

Dec 09, 23:37 -02

Resolved

Dec 10, 10:37 -02