Past Incidents

Monday 14th April 2025

Network GCP_BgppeerSnd_Prd_itx

Identified - Prefixes not sent to peer by itx at zone southamerica-east1-a

Apr 14, 15:20 -03

Resolved

Apr 14, 19:05 -03

Network GCP_Interconnect_Low_Traffic

Identified - Low traffic on GCP Interconnect attachment at region southamerica-east1 in zone southamerica-east1-a

Apr 14, 14:28 -03

Resolved

Apr 14, 19:08 -03

Network GCP_BgppeerRcd_prd

Identified - Prefixes not received by itc/vpn at zone southamerica-east1-a

Apr 14, 14:25 -03

Resolved

Apr 14, 19:05 -03

Network NetworkLatency

Identified - Reported failure performance issues on network at zone: sa-east-1a

Apr 14, 14:21 -03

Resolved

Apr 14, 19:01 -03

Network GCP_Interconnect_Up

Identified - GCP Interconnect is down at region southamerica-east1 at zone southamerica-east1-a

Apr 14, 14:20 -03

Resolved

Apr 14, 19:05 -03

Network GCP_VPN_TrafficLink

Identified - Data Center traffic switched from ITC to VPN at southamerica-east1

Apr 14, 14:19 -03

Resolved

Apr 14, 19:09 -03

Network VpnTrafficLink

Identified - The Data Center traffic was switched from DX link to VPN at sa-east-1a

Apr 14, 14:17 -03

Resolved

Apr 14, 19:07 -03

Sunday 13th April 2025

No incidents reported

Saturday 12th April 2025

No incidents reported

Friday 11th April 2025

No incidents reported

Thursday 10th April 2025

Network GCP_VPN_Dev_Up

Identified - GCP VPN is down at region us-central1 at zone southamerica-east1-a

Apr 10, 21:34 -03

Resolved

Apr 10, 21:39 -03

Authentication LoginFailure

Identified - Login failure on Kubernetes at zone: us-central1-a

Apr 10, 21:33 -03

Resolved

Apr 10, 21:38 -03

Network NetworkLatency

Identified - Reported failure performance issues on network at zone: sa-east-1a

Apr 10, 21:32 -03

Resolved

Apr 10, 21:37 -03

Network GCP_Router_Prd_Up

Identified - Sum of GCP Cloud Router instances at zone southamerica-east1-a is mismatched

Apr 10, 16:28 -03

Resolved

Apr 10, 16:33 -03

Wednesday 9th April 2025

DNS DNSQueryUOLCorpUsersVpnPartialOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using the IP 10.76.19.15 client to zone: sa-east-1a

Apr 09, 17:32 -03

Resolved

Apr 09, 18:17 -03

Tuesday 8th April 2025

Authentication LoginFailure

Identified - Login failure on Kubernetes at zone: southamerica-east1-a

Apr 08, 14:50 -03

Resolved

Apr 08, 14:55 -03