Past Incidents

Monday 14th July 2025

GCP_VPN_TrafficLink

Identified - Data Center traffic switched from ITC to VPN at southamerica-east1

Jul 14, 11:58 -03

Resolved

Jul 14, 22:18 -03

GCP_VPN_TrafficLink

Identified - Data Center traffic switched from ITC to VPN at southamerica-east1

Jul 14, 04:55 -03

Resolved

Jul 14, 11:40 -03

Sunday 13th July 2025

Authentication LoginFailure

Identified - Login failure on Kubernetes at: EKS sa-east-1

Jul 13, 18:30 -03

Resolved

Jul 13, 18:35 -03

GCP_VPN_TrafficLink

Identified - Data Center traffic switched from ITC to VPN at southamerica-east1

Jul 13, 01:36 -03

Resolved

Jul 14, 04:36 -03

Saturday 12th July 2025

Network ApiLatency

Identified - Reported slow response from API at: sa-east-1a

Jul 12, 20:40 -03

Resolved

Jul 12, 20:45 -03

Thanos ThanosMajorOutage

Identified - Reported failure on thanos.svc.intranet

Jul 12, 00:44 -03

Resolved

Jul 12, 04:54 -03

GCP_Interconnect_Low_Traffic

Identified - Low traffic on GCP Interconnect attachment at region southamerica-east1 in zone southamerica-east1-a

Jul 12, 00:35 -03

Resolved

Jul 12, 05:00 -03

GCP_BgppeerRcd_prd

Identified - Prefixes not received by itc/vpn at southamerica-east1-a

Jul 12, 00:34 -03

Resolved

Jul 12, 04:59 -03

Registry HarborMajorOutage

Identified - Reported failure on Harbor Registry

Jul 12, 00:32 -03

Resolved

Jul 12, 04:57 -03

Authentication LoginFailure

Identified - Login failure on Kubernetes at: EKS sa-east-1

Jul 12, 00:30 -03

Resolved

Jul 12, 05:00 -03

Network NetworkLatency

Identified - Reported failure performance issues on network at: sa-east-1a

Jul 12, 00:29 -03

Resolved

Jul 12, 04:54 -03

GCP_BgppeerSnd_Prd_itx

Identified - Prefixes not sent to peer by itx at southamerica-east1-a

Jul 12, 00:29 -03

Resolved

Jul 12, 04:59 -03

GCP_Interconnect_Down

Identified - GCP Interconnect is down at region southamerica-east1 at southamerica-east1-a

Jul 12, 00:29 -03

Resolved

Jul 12, 04:59 -03

GCP_VPN_TrafficLink

Identified - Data Center traffic switched from ITC to VPN at southamerica-east1

Jul 12, 00:27 -03

Resolved

Jul 12, 05:02 -03

Network VpnTrafficLink

Identified - The Data Center traffic was switched from DX link to VPN at sa-east-1a

Jul 12, 00:25 -03

Resolved

Jul 12, 05:00 -03

Friday 11th July 2025

Authentication LoginFailure

Identified - Login failure on Kubernetes at: EKS sa-east-1

Jul 11, 20:07 -03

Resolved

Jul 11, 20:12 -03

Thursday 10th July 2025

Authentication LoginFailure

Identified - Login failure on Kubernetes at: EKS sa-east-1

Jul 10, 16:45 -03

Resolved

Jul 10, 16:50 -03

Registry HarborMajorOutage

Identified - Reported failure on Harbor Registry

Jul 10, 15:08 -03

Resolved

Jul 10, 15:13 -03

Wednesday 9th July 2025

Authentication LoginFailure

Identified - Login failure on Kubernetes at: EKS sa-east-1

Jul 09, 01:25 -03

Resolved

Jul 09, 01:30 -03

Tuesday 8th July 2025

Authentication LoginFailure

Identified - Login failure on Kubernetes at: EKS sa-east-1

Jul 08, 18:10 -03

Resolved

Jul 08, 18:15 -03

Monday 7th July 2025

No incidents reported