Past Incidents

Saturday 26th July 2025

GCP_Router_Dev_Up

Identified - Sum of GCP Cloud Router instances at southamerica-east1-a is mismatched

Jul 26, 07:03 -03

Resolved

Jul 28, 04:53 -03

GCP_Router_Dev_Up

Identified - Sum of GCP Cloud Router instances at southamerica-east1-a is mismatched

Jul 26, 06:11 -03

Resolved

Jul 26, 06:41 -03

Friday 25th July 2025

GCP_Router_Dev_Up

Identified - Sum of GCP Cloud Router instances at southamerica-east1-a is mismatched

Jul 25, 14:16 -03

Resolved

Jul 26, 05:51 -03

Thursday 24th July 2025

GCP_Router_Dev_Up

Identified - Sum of GCP Cloud Router instances at southamerica-east1-a is mismatched

Jul 24, 08:12 -03

Resolved

Jul 24, 08:17 -03

Wednesday 23rd July 2025

Kubernetes Infrastructure Upgrade without outage at AWS in zones EKS sa-east-1 and sa-east-1a, scheduled 3 months ago

We're performing an operating system upgrade without outage at AWS in zones EKS sa-east-1 and sa-east-1a

Thanos ThanosMajorOutage

Identified - Reported failure on thanos.svc.intranet

Jul 23, 22:34 -03

Resolved

Jul 23, 23:34 -03

Authentication LoginFailure

Identified - Login failure on Kubernetes at: EKS sa-east-1

Jul 23, 22:26 -03

Resolved

Jul 23, 23:31 -03

Network NetworkLatency

Identified - Reported failure performance issues on network at: sa-east-1a

Jul 23, 22:19 -03

Resolved

Jul 23, 23:34 -03

Registry HarborMajorOutage

Identified - Reported failure on Harbor Registry

Jul 23, 22:18 -03

Resolved

Jul 23, 23:33 -03

Network VpnTrafficLink

Identified - The Data Center traffic was switched from DX link to VPN at sa-east-1a

Jul 23, 22:15 -03

Resolved

Jul 23, 23:35 -03

Tuesday 22nd July 2025

Authentication LoginFailure

Identified - Login failure on Kubernetes at: EKS sa-east-1

Jul 22, 16:37 -03

Resolved

Jul 22, 16:57 -03

Monday 21st July 2025

No incidents reported

Sunday 20th July 2025

No incidents reported

Saturday 19th July 2025

No incidents reported