Past Incidents

Monday 17th November 2025

Network ApiLatency

Identified - Reported slow response from API at: CCE sa-brazil-1

Nov 17, 21:27 -02

Resolved

Nov 17, 21:32 -02

Sunday 16th November 2025

No incidents reported

Saturday 15th November 2025

No incidents reported

Friday 14th November 2025

No incidents reported

Thursday 13th November 2025

DNS DNSQueryUOLCorpUsersVpnPartialOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using the IP 10.76.19.15 client to zone: sa-east-1a

Nov 13, 06:27 -02

Resolved

Nov 13, 10:25 -02

DNS DNSQueryUOLCorpUsersVpnMajorOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using all IPs to client to zone: sa-east-1a

Nov 13, 03:44 -02

Resolved

Nov 13, 04:54 -02

DNS DNSQueryUOLCorpUsersVpnPartialOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using the IP 10.76.19.15 client to zone: sa-east-1a

Nov 13, 03:11 -02

Resolved

Nov 13, 05:06 -02

DNS DNSQueryUOLCorpUsersVpnPartialOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using the IP 10.76.19.15 client to zone: sa-east-1a

Nov 13, 01:43 -02

Resolved

Nov 13, 02:23 -02

Wednesday 12th November 2025

DNS DNSQueryUOLCorpUsersVpnPartialOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using the IP 10.76.19.15 client to zone: sa-east-1a

Nov 13, 00:08 -02

Resolved

Nov 13, 01:33 -02

DNS DNSQueryUOLCorpUsersVpnMajorOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using all IPs to client to zone: sa-east-1a

Nov 12, 21:34 -02

Resolved

Nov 12, 22:59 -02

DNS DNSQueryUOLCorpUsersVpnPartialOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using the IP 10.241.240.41 client to zone: sa-east-1a

Nov 12, 20:53 -02

Resolved

Nov 12, 23:48 -02

DNS DNSQueryUOLCorpUsersVpnPartialOutage

Identified - Reported failure in DNS name resolution impacting only VPN users using the IP 10.241.240.41 client to zone: sa-east-1a

Nov 12, 20:18 -02

Resolved

Nov 12, 20:23 -02

Tuesday 11th November 2025

Network ApiLatency

Identified - Reported slow response from API at: CCE sa-brazil-1

Nov 11, 03:26 -02

Resolved

Nov 11, 03:31 -02